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Student Life

Student Life . Student Services . Student Health 

Student Health + Counseling Services

Health Services

University Health and Counseling Services (UHCS) is staffed by physicians, nurse practitioners, psychologists, psychiatrists, social workers and registered nurses. A number of the physicians are affiliated with University Hospitals of Cleveland and with the CWRU School of Medicine.

Students are seen on an appointment basis only, except in case of emergency. UHS offers specialty clinics such as skin, dermatology, allergy and women's health. For consultation required beyond this, UHS usually refers to physicians and services available at University Hospitals of Cleveland or other outside providers. 

CIA students may visit Health Services free of charge, even if you have outside insurance. For more information about services and student health insurance, please visit the University Health Services' website.

To make an appointment

  • By phone (during open hours): Call 216.368.2450
  • Schedule online at
  • Medical advice after hours and on the weekend: Call 216.368.2450
  • Emergencies on campus: Call 216.368.3333

Counseling Services

All students begin with a same-day appointment through or by calling 216.368.5872. Students are seen the same or next day, and never wait days or weeks to establish care or address immediate concerns.

CIA students will need to use their CWRU network ID to log in.

In this initial session, the counselor will: explore their current issues and concerns, access for safety, and provide recommendations about services that may be good fit for them. Students leave same-day appointments with an individualized plan of care that may include a course of brief individual counseling, group counseling, skill-based workshops, referrals to other types of health or mental health providers, or a combination of offerings. 

A course of brief individual counseling usually consists of a counseling session once every few weeks. While there is no pre-set number of sessions allocated to each student, a course of individual counseling is generally meant to be problem-focused and brief. Students seeking longer-term therapy or more frequent sessions are assisted in locating appropriate community resources. 

Students also have the option of connecting with TimelyCare for a course of brief individual counseling. In addition to daytime hours, TimelyCare offers evening and weekend appointments for students. 

For more information on CWRU Counseling Services visit the counseling services website

For more information:

Matthew Smith, PhD
Assistant Dean, Student Affairs
216.421.7495 | Contact

Coronavirus concerns

CIA is in regular contact with health experts in Northeast Ohio to monitor the international outbreak of the novel coronavirus. You can learn more about the coronavirus online. 

For specific details about CIA's protocols and a reporting dashboard, visit our COVID page.

Case Western Reserve University
University Health & Counseling Services

2124 Cornell Rd
Dental Research Building
Cleveland, OH 44106